I uploaded the instructions in a word file please read it very well.
and The key resource which i also uploaded it as a file and this is the website
https://www.midstaffsinquiry.com/assets/docs/Inquiry_Report-Vol1.pdf
Please use the change tools and models which you see it is needed or useful like the 6 sigma or the 7 s which i uploaded in a word file as well in pictures forms