Development and Training Paper

TEAM MEMBER’S NAME

MGT 431

DATE

TEACHER

Development and Training Paper

Employee training is vital to the success of any business, especially a business, such as McDonald’s, trying to operate uniformly in markets all across the globe. Training involves an expert in that field who works with employees to help them build up certain areas of knowledge or skills to improve in their current jobs as well as carry out the organizations strategic goals. McDonald’s is an organization the prides themselves on quality, service, and cleanliness. Because of consistent and dedicated training, going to a McDonald’s in California carries the same experience and standards as going to one in New York. In order to achieve this success training and development begins at the first welcome meeting of new hires. The company seeks different methods of training consisting of classroom training as well as on-the-job training. Employees must be trained in operating equipment, procedures, values, quality control, cleanliness, and customer service.