M3A2 Performance Evaluation

Discussion Board Topic: Explore the CMS Hospital Compare website and review the data for each measurement category. Which performance measures in these categories are most important to consumers of healthcare services? Which performance measures are least important to consumers? Are consumers using the data on the CMS Hospital Compare website to select a hospital? What other factors might influence consumer choice?

Textbook information: Chapter 4
Spath, Patrice. Introduction to Healthcare Quality Management, 2nd edition. Health Administration Press . 2013. ISBN-13: 978-1-56793-593-6